#Plastic deadbolt lock cover full#

When he told me not to tell them he sent me I didn’t know what to think. That makes me feel a little bit better about him then. He wants to be able to bill the service department if they are covering it but knows he cannot not speak on their behalf.Īll that said, is this thing expensive? For a buck or three any one of the folks you talked to could have given you one just for retention. that would be from their department - you would also need an RO for that to work. If the parts guy agreed, but warranty did not. Creates us vs them internal battles sometimes and if you went in there with, 'but the _ guy said.' it might work against you.

#Plastic deadbolt lock cover full#

full detail, parts replaced, free service, REPLACEMENT/EXTRA KEY FOB, etc that are not in fact bundled in and are not documented. If like some other dealers, the sales guys make all sorts of promises. That is at least the bone I would gnaw on as an excuse if needed should Nissan themselves not cover the cap.

If that is covered, the 'cover' is more likely to follow. I would just focus on the loose handle as the primary concern. I didn’t argue too much about that since I am on lunch from work I need to get back, so I really didn’t have time for them to take the door panel off.

So then he said he needs to make an appointment for me to bring it in and have one of the techs look at it, so he set me up an appointment to bring the truck back in so they can remove the door panel and look at the handle internally. He moved the handle a little bit and then he went to the passenger side and compared the movement there which is obviously a whole lot less on the passenger side right now. When I told him the part broke, and until I argued a little bit he didn’t seem to even want to go out and look at it, but he finally did. I can confidently say it will be the last. This is the first vehicle I ever bought there. I have to say I have not been impressed with this dealership. Imagine what they might have told me if it had simply fallen off, and I didn’t even have the part to show them. They wanted to call this a broken component.

They said the part may not be under warranty and there is a difference between a manufacture defect versus a broken component. I met with resistance immediately when I took it back. That might have been what was shown in the picture. There was a lot of grease in that area that I could see after that piece came off. What you circled in the photo must have just been debris because there are no marks on the part itself. This truck has not even been washed once since I bought it, and I never go through car washes.